Frequently Asked Questions
Everything You Need to Know
Our pricing depends on several factors including the size of your home, type of service (basic, deep, move-in/out), and frequency. We offer free estimates for all services, so contact us and we'll provide a customized quote based on your specific needs. No obligation!
Our basic cleaning service includes:
- Dusting and wiping all surfaces
- Vacuuming and mopping floors
- Bathroom cleaning (toilet, sink, shower, mirror)
- Kitchen cleaning (countertops, sink, stovetop)
- Trash removal
- Making beds (if linens are provided)
Deep cleaning is more thorough and includes everything in basic cleaning plus:
- Inside appliances (oven, refrigerator, microwave)
- Baseboards and window sills
- Light fixtures and ceiling fans
- Inside cabinets and drawers
- Detailed bathroom scrubbing
- Window cleaning
- Behind and under furniture
Deep cleaning is recommended for first-time service, move-ins, or seasonal cleaning.
No, you don't need to be home! Many of our clients provide us with a key or access code. However, if you prefer to be home, that's perfectly fine too.
Yes! We bring all the necessary cleaning supplies and equipment. However, if you have specific products you prefer (especially eco-friendly options), just let us know and we'll use those instead.
Cleaning time varies based on the size of your home and type of service:
- Studio/1-bedroom: 2-3 hours
- 2-bedroom: 3-4 hours
- 3-bedroom: 4-5 hours
- 4+ bedroom: 5+ hours
- Deep cleaning: Add 1-2 hours
We'll give you an estimated time when you book your service.
Yes! We offer weekly, bi-weekly, and monthly recurring cleaning services. Regular clients often receive priority scheduling and special rates. Contact us to set up a recurring schedule that works for you.
We serve the greater Los Angeles area. Contact us to confirm if we service your specific neighborhood. We're always expanding our service area!
Yes! We have bilingual staff members who speak both English and Spanish. We can communicate with you in whichever language you're most comfortable with.
You can schedule a cleaning by:
- Calling us at (424) 310-2492 or (213) 294-9018
- Emailing us at maidsthatamaze@gmail.com
- Filling out our contact form or booking request form
We'll confirm your appointment and provide a free estimate.
Your satisfaction is our priority! If you're not happy with any aspect of our service, please contact us within 24 hours and we'll come back to address any concerns at no additional charge.
We work most holidays, but our schedule may be limited. Contact us in advance to schedule holiday cleaning services. We're closed on major holidays like Christmas Day and New Year's Day.
Absolutely! We're happy to accommodate specific requests. Just let us know when you book your service or contact us beforehand, and we'll make sure to include your special requests.